The role
ABOUT AIRWALLEX
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.
ATTRIBUTES WE VALUE
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.
About the Team
The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.
What You’ll Do
As an Account Executive, Inbound - You will own the end-to-end sales funnel for clients sourced via the Marketing and/or Partnerships channel. Your responsibilities start from the prospects being assigned to you, to qualifying, pitching, onboarding, and then ramping up to their qualified volumes. We are looking for a salesperson who can manage the high lead volumes coming in on a day to day basis, while at the same time, managing a qualified pipeline where the objective is to prioritise and bring in revenue in the shortest possible time.
Note that internal title will be: Inbound Sales Representative, SME & Growth
Responsibilities
- Full-Cycle Ownership: Manage the entire journey from lead response to closed won. You are responsible for ensuring clients go through the sign up flow, actively transact, and ramp up their qualified volumes before it is passed to our account management team.
- Deep Qualification: Fully understand Airwallex’s product suite and ideal customer profiles, such that you can value-sell relevant value propositions to incoming prospects that would solve their pain points.
- Velocity: Strong daily discipline in clearing incoming leads, along with rigorous follow-up cadencing. Workflows should be optimised through structured processes that maximise output and quality.
- Operational Discipline: Maintain accurate and updated data hygiene in Salesforce, which is used as our source of truth in sales activities. You will be expected to prioritise leads based on forecasting and pipeline management using Salesforce.
- Cross-functional Collab: Aside from working with our account managers & operational teams that support our client’s experiences, you will be expected to work very closely with ou r Marketing or Partnership stakeholders to provide a thorough feedback loop that improves our top of funnel quality, which will in turn improve business goals.
Who You Are
- Commercially Sharp: You process information at high speed, can handle curveballs thrown, and can think on your feet during client conversations.
- Bias for Action: You have a natural sense of urgency. You don’t wait for instructions - you find the shortest path towards getting a client activated and transacting towards qualified volumes.
- Fast Paced: You are resourceful, quick to master new products and SOPs, and gel in an environment where we’ll have to move with conviction
- Outcome Driven: You aren’t satisfied with short, quick wins. You are driven by seeing your deals fully ramped and successfully utilising the platform.
Minimum Qualifications
- Drive & Hustle: A proven track record of meeting or exceeding KPIs in a fast-paced environment.
- Communication: Strong written & verbal communication, with the ability to synthesise complicated information into simple, understandable content for prospective customers
- Sales Experience: Minimally 2 years in sales, with past closing experience preferred. We are however open to consider candidates that have what it takes to succeed through IQ, hunger and coachability.
- Sales Tooling: Experience with Salesforce and Outreach is highly preferred.
- Language: English and Chinese required
APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
EQUAL OPPORTUNITY
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.