The role
About the Team
OpenAI’s Communications team is responsible for helping people understand our technology, our mission, and the impact AI can have when deployed safely and responsibly. Across EMEA, we work closely with business, start-up, developer, product, marketing, global affairs, and policy teams to tell clear, credible stories about how OpenAI is helping organisations build, scale, and solve meaningful problems.
The EMEA B2B Communications team is small, fast-moving, and highly cross-functional. We support some of OpenAI’s most important external audiences, including enterprises, founders, developers, technical communities, journalists, creators, and policymakers. Our work spans proactive storytelling, media relations, executive communications, launches, events, case studies, and campaigns that build awareness, understanding, and trust.
About the Role
We’re seeking a strategic, hands-on communications leader to help shape and deliver OpenAI’s B2B communications across EMEA. This role will report to the Head of B2B Comms, EMEA and will be a senior member of a small, high-impact regional communications team.
The B2B Comms Lead, EMEA will build awareness, understanding and trust with business audiences by showing how organisations across the region are using OpenAI to transform how they work, serve customers and create value. The role will connect OpenAI’s global priorities with the needs of EMEA markets, combining clear strategy with excellent day-to-day execution.
This person will work cross-functionally with B2B and global communications, GTM, marketing, product, legal, global affairs and country communications teams. International travel will be required.
In this role, you will:
- Drive the EMEA B2B communications strategy, translating global priorities into a focused regional programme with clear audiences, narratives and outcomes.
- Lead proactive, integrated campaigns across earned and owned channels that build understanding of OpenAI’s technology, demonstrate business value and strengthen trust.
- Build a strong pipeline of customer, partner and ecosystem stories that show tangible impact across markets and priority industries.
- Shape regional narratives and messaging, translating complex technology and product developments into clear, compelling stories for business audiences.
- Lead communications for relevant launches, executive moments and tentpole events across EMEA, ensuring strong regional coordination and local relevance.
- Build and maintain trusted relationships with leading business, technology and trade media, as well as influential creators and commentators across the region.
- Advise and prepare senior spokespeople for media, speaking and stakeholder opportunities, including briefing materials, talking points and engagement plans.
- Partner closely with country communications leads and global teams to create clear ways of working, share insight and ensure EMEA perspectives inform global strategy.
- Identify emerging opportunities and reputational risks, providing sound communications counsel and helping the team respond quickly and confidently.
- Manage agency partners, budgets and operating rhythms, setting a high bar for strategic thinking, creativity and execution.
- Lead and develop team members where relevant, contributing to an ambitious, collaborative and low-ego culture in which everyone is comfortable being flexible and scrappy.
You might thrive in this role if you:
- Have substantial senior communications experience in-house or at an agency, with a strong track record in B2B technology, enterprise, advertising and business communications.
- Have experience leading regional or international communications programmes within global organisations and complex operating environments.
- Have excellent media relations instincts and established relationships with business and technology journalists across the UK, Europe and MENA.
- Have exceptional writing and editing skills, with the ability to turn complex technical concepts into clear, accurate and engaging business narratives.
- Have a record of developing proactive campaigns and customer stories that deliver measurable communications and business impact.
- Demonstrate strong executive counsel and issues-management judgment, including the ability to operate calmly and make good decisions at pace.
- Have demonstrated success working cross-functionally with teams such as GTM, marketing, product, legal, global affairs and local market teams.
- Have experience managing agency partners, budgets and teams, with strong organisational skills and the ability to prioritise across competing demands.
- Have deep curiosity about AI and its impact on businesses and society; familiarity with enterprise software, emerging technology or the AI landscape is a plus.
- Bring a highly collaborative, pragmatic and hands-on approach, with the confidence to lead strategically and step into execution when needed.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.