The role
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE ROLE:
We're seeking a highly creative and execution-focused Videographer & Editor to join Sierra's Brand Design team and help tell the stories behind the future of AI-powered customer experiences. This role is responsible for producing fast, high-quality, social-native video content that drives engagement, builds brand affinity, and fuels organic growth. You'll take projects from concept to final delivery, bringing Sierra's products, customers, people, and ideas to life across marketing, social channels, and thought leadership initiatives. You'll partner closely with marketers, brand design team, executives, product teams, customers, and external partners to uncover compelling stories and translate them into content that moves — emotionally, culturally, and quickly. This is a chance to help define Sierra's video practice from the ground up and shape how the world experiences our brand.
WHAT YOU'LL DO:
- Capture and edit short-form video optimized for platforms like LinkedIn, X, and YouTube Shorts — including reactive content shot on iPhone or lightweight setups, turning ideas into published content within hours when needed, with quick-turn edits often delivered within 24–72 hours.
- Partner with Sierra's social and marketing leads to develop and capture recurring content series such as in-person product demos, executive content, customer stories, and brand moments that build audience engagement over time.
- Develop strong hooks, pacing, captions, and storytelling structures designed for retention, and repurpose long-form footage into multiple short-form assets.
- Capture lifestyle and event photography for web, social, and campaign use.
- Create lightweight graphic, meme, and motion-based content in partnership with a motion designer to support social storytelling.
WHAT YOU'LL BRING:
- Social Storytelling Expertise: Deep understanding of platform-native content and audience behavior across LinkedIn, X, YouTube, and emerging channels, paired with strong editorial judgment to identify culturally relevant moments, trends, and conversations that can be authentically connected to Sierra's mission and brand.
- Content Agility: Comfortable moving between fast-turnaround social content, executive thought leadership, customer storytelling, event coverage, and polished brand campaigns — with proficiency in editing tools like Adobe Premiere, Final Cut Pro, or similar, and experience shooting with both professional camera/lighting setups and lightweight/mobile production.
- Entrepreneurial Mindset: Constantly generating ideas, testing formats, and looking for opportunities to create content that earns attention rather than interrupts it.
- Multi-Disciplinary Skills: Experience with motion graphics, lightweight design, meme culture, photography, or other complementary creative disciplines is a plus.
- Execution & Organization: Ability to manage multiple projects and deadlines in a fast-paced startup environment, with strong asset management habits and a balance of speed and quality.
EVEN BETTER...
- Three bullets max on nice-to-have qualifications
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.