The role
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Enterprise Account Executive - Japan
Why We Have This Role
Qualtrics is on the lookout for a proactive, collaborative Enterprise seller that can help us target new business in Japan. We’re helping the world’s leading companies improve experiences. Our solutions allow our clients to have a 360° view of the entire experience enabling them to uncover what matters most to clients and employees with the ability to take action in real time.
In this role, you will be working with top accounts in the region with an overarching objective to drive company revenue growth through net new customer acquisition and expansion in our current customer base. This person will work collaboratively to meet sales goals and deliver the highest standard of integrity, quality, and customer service to our clients.
How You’ll Find Success
- Relationship Building: Master stakeholder mapping to cultivate relationships with multiple contacts within an account, ensuring lasting partnerships.
- Negotiation Skills: Navigate negotiations with professionalism, understanding the art of give-and-take.
- Multi-Selling Approach: Drive engagement with various business stakeholders in parallel to create multifaceted selling opportunities.
- Empathetic Competitiveness: While being competitive, possess the ability to empathise and understand others’ perspectives.
- Entrepreneurial Mindset: Take initiative to grasp the expected outcomes and context, working independently to drive results.
- Effective Communication: Influence effectively at all levels, creating trust and collaboration within the team.
How You’ll Grow
- Become a Strategic Partner: Build strong relationships with senior leadership and contribute to Qualtrics' overall success.
- Make a Lasting Impact: Leave a legacy of positive change, shaping the future of work for Qualtrics employees worldwide.
Things You’ll Do
- Acquiring Enterprise clients, negotiating, and selling the Qualtrics XM platform to marketing, research, and HR executives.
- Leading potential clients to an understanding of the options or solutions that are applicable to their situation, demonstrating how features and benefits match their needs
- You will establish, handle, and manage relationships between Qualtrics and senior executives of the client and prospect companies
- Make sales presentations to customers and prospects at all levels and in a variety of departments across the mid market space within a prescribed territory
- Address product uses, benefits, competitive advantages and business terms
- Facilitate technical follow-up to close sale
- Target account selling (prospecting/lead generation, qualification and scoping, closing strategies, negotiations, etc.)
- In collaboration with Qualtrics' marketing team, develop and execute demand generation campaigns
- Coordinate and actively participate in contract negotiations
- Act as representative of Qualtrics at industry conferences and association meetings
- Partner with Marketing on leads from trade shows and campaigns, sales process management, develop and maintain in-depth knowledge of Qualtrics' solution offerings
- Maintain a real-time understanding of the competitive landscape to assist in figuring out win-based proposals and pricing
- Meet or exceed quota expectations
- Participate in sales planning status meetings
What We’re Looking For On Your CV
- Bachelor's Degree or higher
- 5+years of sales experience selling into Enterprise level accounts
- Native proficiency in Japanese and business level proficiency in English
- Highly Competitive
- Strong work ethic
- Experience with cold calling
- Experience using Salesforce.com
- SaaS subscription sales experience
- Experience in MarTech or HR Tech is highly desirable
What You Should Know About This Team
- Qualtrics global sales team is dedicated to changing the way our customers focus on experiences.
- Forrester reports that companies generate a 674% return on investment when using Qualtrics. Now that's a solution you can get behind.
- As an Account Executive, you will focus on new revenue through strategic, relationship-based selling.
- Our most successful sales employees have a track record of exceeding quotas, acting as trusted advisors to clients and being passionate teammates.
- The Qualtrics platform is versatile, adding value to a limitless array of decision makers. If you love a strategic, analytics sales process working with a variety of industries, departments and buyers, selling Qualtrics XM will always keep you learning and growing.
- Challenges excite us, as we view them as opportunities for growth and positive transformation. We are not merely observers of change; we actively initiate and drive it.
Our Team’s Favourite Perks and Benefits
- A comprehensive total rewards package consisting of base, incentives and generous benefits. We believe in sharing Qualtrics success which is part of the compensation for all employees.
- Private health insurance - top of the range coverage for medical and extras benefits.
- Annual Experience Bonus - we want to facilitate some great experiences for our employees. Put this bonus towards an experience you’ve always wanted to have!
- Quarterly Wellness Stipend - we take care of your physical and mental wellbeing with a fantastic reimbursement program.
- Lunch allowance in our Japan office. We also have a well-stocked kitchen full of snacks, drinks and other goodies.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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