The role
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.
Smartsheet is currently seeking a Principal Partner Enablement Manager and you will work to execute and maintain enablement programs for Smartsheet Partners. You will be a subject matter expert on Smartsheet’s product, sales motion, and partner program. Our partners will recognize you as the resource that helps them sell, deliver, and grow successfully. You’ll use that expertise to create and deliver a programmatic approach to upskilling our partner ecosystem’s skills.
This is a high-visibility role at the center of Smartsheet's partner ecosystem in APJ. You will shape how our partners sell, deliver, and grow with Smartsheet, with direct influence on regional revenue and partner success.
This role is based in Sydney, reporting to the Senior Director, Strategy.
You Will:
- Support the Global Partner Program Lead in enabling and executing the Aligned Partner Program (e.g., support data collection, process execution and reporting)
- Execute and manage the Partner Enablement program regionally and work with all key stakeholders to ensure the success of the program
- Work cross functionally to build partner competency and skills via asynchronous, instructor led, and web based training programs.
- Facilitate learning sessions, including live in person content delivery, covering a broad range of Smartsheet content: Product, Technical, Use Case, Target Personas, How to Sell, Services Delivery Methodology and Program Enablement. Experience maintaining audience energy level with live and virtual events. Ease with multi-hour presentation formats.
- Support Partner Account Managers during new partner recruitment cycles with product demos, API details, other core and advanced product expertise during new partner recruitment meetings with prospect partners.
- Grade partner exams and challenges for pass/fail of Smartsheet proficiency across product, sales and solutions/implementation services accreditations.
- Craft, manage, and maintain content in our partner relationship management tool to drive ongoing engagement and relevant information share to our partner ecosystem.
- Build strong cross-functional relationships to achieve channel objectives and share best-practices across the partner ecosystem
- Work closely with internal teams to ensure partner success across the Smartsheet domain (i.e., partner with internal learning and content owners, operational excellence, channel operations, marketing resources and sales teams)
- Guide partners with their Solution Builds. Assist partners to overcome technical build obstacles to achieve successful client outcomes.
- Work closely with APJ Partner Leader to support growth of the partner ecosystem in the region
- Perform other duties as assigned
You Have:
- Experience with a services-centric partner community in B2B Software [Salesforce, ServiceNow, SAP, others]
- Understanding of enterprise software Professional Services practice economics.
- Passion for working with leading edge, web-based technologies and a desire to deeply understand Smartsheet’s benefits, use cases, and business and technical elements
- 8+ years of experience in a technical field (ex: Consulting, software technical support, training, customer success, etc) and/or enablement and education within a technical field
- Demonstrated ability to succeed in a fast-paced, dynamic and high growth technology environment
- High level of motivation, self-starter, excellent at follow-up, team-player with ability to deliver within defined timelines
- Proven ability to drive projects from concept through completion with minimal guidance
- Strong communication skills (written, verbal, presentation) with the ability to explain technical subjects to non-technical end user people in large enterprises
- Willing to travel (up to 40%) based on business need
- Significant Experience using Smartsheet, Google G Suite, Adobe Creative Suite, or other comparable applications
- Special Consideration for experience with Partners, Project/Program Management, and/or APIs
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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