The role
COMPANY OVERVIEW
At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.
THE TEAM & ROLE
Zuora’s Corporate Operations organization serves as the backbone of our internal technology ecosystem, building digital experiences that connect teams, align business priorities, and strengthen collaboration company-wide. Taking a cloud-first, AI-enabled approach, we empower our global ZEOs with modern tools and self-service solutions that drive productivity, scalability, and agility - all while upholding the highest standards of security and compliance.
Within Corporate Operations, the G&A Business Applications team designs, implements, and optimizes the systems that power all of Zuora's core General & Administrative functions, including Finance, FP&A, Procurement, ZEO Success (HR), and Legal. Reporting to the Senior Business Systems Manager of Digital Workplace Experience, this team works closely with system analysts, administrators, project managers, data architects, and developers to deliver robust, scalable business solutions.
The Sr, Solutions Architect - Finance Systems is a senior technical expert and data architect responsible for designing, building, and securing enterprise-grade data structures and integrations across our corporate systems ecosystem. This role functions as a critical cross-functional data and system integration specialist, ensuring seamless data flow, robust security governance, and scalable automation across diverse business platforms (e.g., Coupa, Workday, NetSuite, Navan, Lattice, Greenhouse, and more).
You’ll join a collaborative, high-performing team that values innovation, continuous improvement, and professional growth. Your work will directly impact the efficiency, quality, and scalability of Zuora’s enterprise systems and digital transformation initiatives.
YOUR MISSION
As a senior technical anchor supporting all G&A functions, the Sr, Solutions Architect - Finance Systems collaborates closely with leaders across Finance, FP&A, Procurement, ZEO Success, and Legal to establish a cohesive enterprise data architecture. You will build robust system integrations and leverage cutting-edge AI frameworks to drive efficiency, maximize data reliability, and enforce strict compliance across all internal platforms in alignment with strategic goals.
YOUR OPPORTUNITY
As the Sr, Solutions Architect - Finance Systems, you will play a vital role in the development, data architecture, and integration of Finance, FP&A, Procurement, ZEO Success, and Legal systems. Combining your expertise as a data architect and multi-platform integration specialist, you’ll ensure seamless data flow, scalable automation, and cross-system reliability without being tied to a single core vendor. You’ll work closely with functional BSAs to prioritize initiatives, refine user stories, and deliver enhancements through agile sprints, while supporting testing and deployment activities.
Key responsibilities include:
- Lead integration support and comprehensive data architecture across core Finance, FP&A, Procurement, ZEO Success, and Legal business systems, ensuring cross-platform data consistency and process efficiency.
- Define and maintain end-to-end data models, data lineage, and integration patterns across all G&A applications, establishing a unified "single source of truth" bridging corporate finance, workforce analytics, and legal operations.
- Design, build, and optimize secure, high-performing API-based integrations, microservices, and file-based data flows (REST API, Webhooks, OAuth 2.0, SQL) across Coupa, Workday, NetSuite, Navan, Lattice, Greenhouse, and more tools.
- Architect and implement AI-driven automation workflows; evaluate and integrate AI productivity tools and emerging standard frameworks—such as Model Context Protocol (MCP) servers—to safely expose internal tools and secure data layers to AI agents.
- Enforce strict data security policies, field-level encryption, masking, and access controls across integrated systems to protect sensitive workforce metrics (ZEO Success/PII), legal records, and financial data.
- Collaborate with cross-functional BSAs, business cross functional teams, and security teams using RACI frameworks to clearly map out data ownership, system accountability, and technical execution roles across different departments.
- Ensure configuration standards, technical architecture diagrams, and SOPs are up to date and fully compliant with internal controls, SOX, and global privacy standards (GDPR/CCPA).
OUR TECH STACK: REST API, Webhooks, OAuth 2.0, SQL, JavaScript/Python, Coupa, Workday, NetSuite, Navan, Lattice, Greenhouse, AI Automation Tools, and MCP Server frameworks.
WHAT YOU’LL ACCOMPLISH
- Deliver Modern Data Architecture: Transition fragmented cross-system data points from disparate G&A tools into a beautifully mapped out, resilient, and highly secure enterprise data model.
- Excellence in System Integrations: Establish scalable, automated data connections that allow Finance, FP&A, Procurement, HR, and Legal tools to communicate without operational friction, keeping sync latencies low and reliability high.
- Next-Gen Tech Adoption: Successfully implement secure AI extensions or MCP servers to optimize everyday business workflows and scale manual reporting processes down to self-service models.
- Advance Automation & Data Reliability: Develop solutions that strengthen data accuracy, eliminate manual tasks, reduce operational overhead, and increase system reliability across end-to-end business workflows.
- Promote Secure & Compliant Operations: Collaborate with IT, Security, and Audit teams to uphold field-level data protection, access controls, and strict compliance (SOX/GDPR) across all integration data layers.
- Establish Sustainable System Practices: Maintain clear documentation, SOPs, and configuration standards to ensure long-term scalability and consistent cross-functional operational excellence.
WHAT YOU’LL NEED TO BE SUCCESSFUL
- Bachelor’s degree in Computer Science, Information Systems, Data Architecture, or a related technical field (or equivalent practical experience).
- 8+ years of experience in system integrations and backend development (Proficient in REST APIs, SQL, JavaScript/Python, OAuth, and web services).
- Deep hands-on exposure to data structures and integration patterns within modern G&A systems—specifically covering tools across Procurement (Coupa), HR/ATS (Workday, Lattice, Greenhouse), and ERP/Expense (NetSuite, Navan).
- Proven understanding of LLM application patterns, AI integration tools, and modular protocol concepts like Model Context Protocol (MCP).
- Solid understanding of data security standards, encryption practices, access control models, and IT/SOX compliance frameworks required when handling sensitive employee, financial, and legal records.
- Strong familiarity with project governance frameworks, including using RACI matrices to clarify cross-team responsibilities.
- Exceptional cross-functional collaboration and communication skills; the ability to elegantly translate complex technical and data architecture blueprints to functional business partners across completely different business disciplines.
#ZEOLife at Zuora
As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.
As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:
Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs
Medical, dental and vision insurance
Generous, flexible time off
Paid holidays, “wellness” days and company wide end of year break
Learning & Development stipend
Opportunities to volunteer and give back, including charitable donation match
Free resources and support for your mental wellbeing
*Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.
Location & Work Arrangements
Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.
Our Commitment to an Inclusive Workplace
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.