The role
CDW has a mission to become the leading B2B integrated technology solutions provider in the markets that we serve. Enabling, supporting, and accelerating our ambitious plans to grow from a £1.35bn business to £5bn by 2025 requires a major programme of transformation powered by technology; understanding the needs of our customers, partners & co-workers, redefining & optimising our operating models and modernising our business systems.
CDW UK & International’s Technology team is responsible for all the technology that powers our operations.
The IT Project Coordinator is responsible for the planning, monitoring, resolving issues and initiating appropriate corrective actions, seeking advice or guidance as appropriate for the assigned Projects.
Key responsibilities will include:
- Working with the Technology Function leads to facilitate the appointment of relevant individuals to project teams.
- Defining the project’s governance arrangements in line with standards to meet CDW needs.
- Ensuring the delivery of new products or services from projects is to the appropriate level of quality, on time and within budget.
- Managing third party contributions to the project.
- Managing Communications with project stakeholders at all levels.
- Managing Risks, Assumptions, Issues and Dependencies to the project’s successful outcome.
- Reporting the progress of the project at regular intervals to the Technology Business Operations Manager or other client governance bodies as defined.
- Leverage CDW Project Portfolio Management Tool for project plans, High Level Requirements, Reporting Tasks and Schedules to monitor all activities.
- Managing the project scope through effective Change Management throughout the project lifecycle, escalating and highlighting to relevant parties for resolutions, as necessary.
- Ensuring effective quality assurance and overall integrity of the project.
- Managing and reporting on the project’s budget, expenditure, and costs against delivered components and outcomes as the project progresses.
- Develop strong working relationships and work closely with all internal teams and stakeholders as required.
- Conduct reviews to assess project outcomes and to identify and capture lessons learned to enable continuous improvement.
- Pro-actively identifies own training and development needs as required.
Knowledge and experience
Must Have:
- Sound management, interpersonal and communication skills.
- A working knowledge of techniques for monitoring and controlling projects.
- An understanding of project management methods including Agile and Prince2.
- Sound knowledge of budgeting and resource allocation procedures.
- Good understanding of procurement management including negotiations, contracting with and management of third parties and sub-contractors.
- Ability to find ways of solving and pre-empting problems.
- A demonstrable history of project delivery.
- Skilled at building relationships with internal and external stakeholders to respond effectivity to functional and business opportunities and capture core requirements.
- Good knowledge of project management methods and their practical application including but not limited to Agile and Prince2.
Certifications:
- Prince2 Foundation
- Certified Agile Project Management Foundation.
Desirable:
- Previous use of Asana and ServiceNow
- Experience with SAFe Agile
Personal attributes
- Highly enthusiastic and motivated to achieve commerical, CDW, departmental, team and personal goals and targets.
- Leadership qualities with excellent verbal and written communications.
- Positive attitude and influence to others, a real “Team Player”
- Methodical and quality-minded with a right first time approach to all work
- Understands how to balance time, cost and quality to ensure succesful outcomes for CDW.
- Passionate, professional, with a “can-do” attitude at all times.
- Able to evaluate information quickly, identify key issues and formulate conclusions based on sound practical judgement and experience.
- Able to build productive working relationships with various personnel within the team and across the teams based on respect and good rapport.
- Remain calm, effective and positive even when under presssure; taking ownership for delivering outcomes.
- Communicates honestly, openly, and consistently well showing attention to detail and remaining calm and patient when under pressure.
- Ability to recongise when to request support.
- Works on own initiative, or as a team, towards agreed common goals.
- Good organisational and team leadership skills.
- Good communication and presentation skills.
- Open, honest, and approachable at all times; socially comfortable interacting at all levels with internal or external organisations.
- Flexible about working hours and work locations; prepared to travel if necessary.