The role
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Enterprise Architect based in United States.
This role will shape the architecture, integration, performance, and scalability of critical enterprise systems supporting a rapidly growing organization. You will work across business, application, data, and technology architecture, with AI considered as an integral part of each discipline. As an individual contributor, you will tackle complex technical challenges while turning enterprise strategy into practical designs that engineering teams can build and maintain. You will partner closely with Applications, Integration, Data, Security, Infrastructure, and business stakeholders to create scalable and secure solutions. The role combines deep technical expertise with strong business judgment, architectural governance, and hands-on problem solving. It offers broad influence across core business platforms, enterprise integrations, automation, data, and emerging AI capabilities.
Accountabilities:
- Map current-state business processes and capabilities across systems, identifying friction, manual handoffs, duplicated work, and opportunities for AI-enabled improvements.
- Architect end-to-end processes spanning areas such as product introduction, CPQ, quote-to-cash, billing, revenue recognition, renewals, record-to-report, customer service, case management, entitlements, and service commitments.
- Redesign workflows before automating them, determining which activities should be handled by AI agents, deterministic automation, or people.
- Serve as an embedded architect for Applications engineering teams, creating high-level designs and architectural patterns for core CRM, ERP, billing, customer service, and integration platforms.
- Favor maintainable, supported configuration and extension approaches over unnecessary customization while evaluating native AI capabilities before introducing bespoke solutions.
- Govern significant application changes, data model changes, third-party packages, platform versions, and other architectural decisions to ensure scalability, supportability, security, and upgrade readiness.
- Conduct regular platform health checks covering customization, API and governor limits, automation, storage, transaction and ticket volumes, AI consumption, licensing, and available capacity.
- Design enterprise data flows across operational and analytical environments, including APIs, event-driven integrations, batch pipelines, data warehouses, ELT/ETL, reverse ETL, and AI retrieval and grounding patterns.
- Establish secure data access and handling patterns that address privacy, residency, SOX, internal control, and sensitive customer and financial data requirements.
- Define integration and data contracts to protect downstream systems and consumers from disruptive upstream changes.
- Establish technology and integration patterns spanning iPaaS, identity and access management, secrets management, cloud services, APIs, AI agent tool interfaces, and scoped permissions.
- Partner with Infrastructure and Security teams on reliability, scalability, authentication, authorization, service-to-service access, environments, sandbox strategy, test data, and non-functional requirements.
- Collaborate with enterprise AI stakeholders to determine whether use cases are best addressed through embedded domain-specific AI or shared enterprise AI capabilities, supported by clear evidence around data access, sensitivity, reuse, and cost.
- Monitor and optimize cloud and platform consumption, including right-sizing, licensing, API usage, and elimination of unused or duplicated capacity.
- Produce target-state architectures, decision records, reference patterns, and high-level designs detailed enough for engineering teams to implement, including data models, field mappings, error handling, retries, failure modes, and AI evaluation approaches.
- Stay engaged throughout implementation, resolving architectural ambiguity, making trade-offs, and unblocking delivery decisions.
- Take ownership of difficult technical problems, including proofs of concept and root-cause analysis of complex production issues.
- Maintain a prioritized technical debt inventory and drive remediation through funded projects, upgrades, migrations, and architectural improvements.
- Participate in architecture governance forums and influence technical direction through expertise, collaboration, and clear communication rather than direct people management.
Requirements:
- Deep expertise in application and data architecture, with working fluency across business process and technology architecture.
- Strong hands-on experience with integration, automation, and applied AI, including retrieval-augmented generation, tool calling, agent orchestration, evaluation, and guardrails.
- Practical experience using AI in daily workflows, including AI-assisted development and productivity tools.
- Extensive experience architecting core enterprise business systems across ERP, CRM, CPQ, billing, financial, and customer service environments.
- Strong understanding of cross-system business processes, including quote-to-cash, billing, renewals, revenue recognition, and record-to-report.
- Expert knowledge of data modeling, enterprise integration patterns, API design, data warehouses, and ELT, ETL, and reverse ETL pipelines.
- Strong experience with iPaaS platforms and the operational realities of running enterprise integrations in production, including cost and consumption optimization.
- Working knowledge of cloud platforms and the infrastructure supporting enterprise integrations and applications.
- Experience designing systems that meet security, privacy, SOX, internal control, and compliance requirements.
- Ability to evaluate where AI adds meaningful value and where deterministic automation or human involvement is more appropriate.
- Demonstrated ability to influence architecture and drive change without direct authority over engineering or technology teams.
- Proven track record of producing architectures that successfully translate into implementation and of establishing standards adopted across independently managed platforms.
- Strong ability to explain complex technical trade-offs in clear business language to senior stakeholders, including Directors and VPs.
- Excellent written and verbal communication skills, with the ability to work effectively in distributed, asynchronous environments.
- Strong problem-solving skills, technical judgment, and comfort navigating ambiguity and complex enterprise environments.
Benefits:
- Base salary range of $168,000–$285,600 USD annually.
- Equity compensation and Employee Stock Purchase Plan.
- Benefits supporting employee health, finances, and overall well-being.
- Flexible Paid Time Off.
- Parental leave.
- Growth and Development Fund to support professional learning and career development.
- Remote work environment with location-based eligibility depending on the role.
- Team Member Resource Groups and an inclusive, collaborative workplace.
- Opportunity to work on large-scale enterprise architecture, automation, AI, data, and integration challenges.
- Broad cross-functional exposure across Applications, Engineering, Data, Security, Infrastructure, Finance, Sales, Customer Success, and Operations.
- Opportunity to influence enterprise technology strategy through architecture, technical leadership, and hands-on problem solving.
- Culture centered on continuous knowledge sharing, collaboration, innovation, and AI-enabled productivity.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
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