The role
Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website: http://pattern.com/
Essential Duties and Responsibilities
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Act as lead in a specific department with ability to flex to other departments as needed
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Guide and train current and new employees on warehouse guidelines and new/updated procedures
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Ensure adherence to proper methods and safety standards while effectively communicating in a positive and respectful manner.
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Address problems and conduct audits to identify issues, followed by providing constructive feedback to associates
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Promote a positive team-oriented environment and lead by example
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Help oversee daily assigned area
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Enforce and maintain compliance and high quality standards with new and existing standards
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Audit proactively to detect and solve problems
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Ensure areas are ready for next shift ie all tasks completed, problem solve items solved
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Communicate respectfully and effectively with associates when product quality is at risk
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Identify training deficiencies in associates and work with them to improve accuracy
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Maintain confidentiality
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Assist on the floor in other areas when needed
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Other duties as assigned
Qualifications
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Able to read, write, and speak English
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Bilingual in Spanish a plus
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Strong problem-solving and motivational skills
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Approachable, welcoming, and friendly
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At least 1 year of experience in a quality, lead, or training role
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Dependable and punctual
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Sharp attention to detail
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Hands-on and solution-oriented with ability to multitask as well as lead in fast-paced team environment
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Flexible, able to effectively prioritize tasks
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Outstanding organizational skills with both system and manual production environments
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Lead by example with ability to motivate employees to maximize their efforts in productivity and quality
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Computer experience including Gmail, Excel, Google Sheets
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Willingness to transfer to other departments based on business needs
Physical Requirements
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Stand/walk for up to 8-10 hours
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Regularly bend, lift, stretch and reach both below the waist and above the head
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Ability to repeatedly lift and move items up to 50 pounds
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Ability to use a pallet jack/push and roll carts