The role
About Toptal
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
Job Summary
As a Toptal Business Solutions Specialist, you will be working directly with Toptal’s clients to understand their needs, custom-match them with Management Consultants from our talent network, and provide support during the matching process, throughout the engagement, and beyond.
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
Responsibilities:
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
- Gather requirements and consult with clients to ensure needs are understood.
- Define job descriptions, talent responsibilities, and requirements.
- Search talent profiles, shortlist candidates, and send availability requests.
- Confirm talent availability, screen job applications, and select candidates.
- Introduce candidates to clients, communicating technical and cultural fit.
- Customize talent rates, adjust commitment types, and schedule engagement dates.
- Obtain feedback on talent and maintain detailed platform documentation.
- Provide advice and guidance to Management Consultants in the network.
- Investigate disputes and collaborate cross-functionally in the resolution process.
In the first week, expect to:
- Onboard and integrate into Toptal.
- Learn about Toptal’s history, culture, and vision.
- Familiarize yourself with the team’s tools, processes, and reporting mechanisms.
- Shadow matching calls and learn about the matching process with your TopPal.
In the first month, expect to:
- Take on your first clients and manage their engagements with Toptal.
- Learn about supporting teams and how they contribute to the company’s success.
- Work closely with individual Management Consultants and our talent network.
- Become proficient with Toptal’s platform.
In the first three months, expect to:
- Be a well-integrated member of the organization with positive relationships in Matching, Sales, and Talent Operations.
- Build a mature client portfolio.
- Establish direct connections with top talents in our network.
- Resolve any client-talent disputes which may arise in your client portfolio.
In the first six months, expect to:
- Become eligible to take on Toptal’s major accounts, including top-tier brands and clients.
- Understand best practices and share effective strategies with the team.
In the first year, expect to:
- Act as a subject matter expert on management consulting matching.
- Continue to promote an environment of teamwork and collaboration.
- Offer insights and ways to improve the success of a Matching lifecycle based on feedback, experience, and data insights.
- Have started taking on initiatives to improve operations, establishing the needed infrastructure for scale.
- Participate in onboarding newcomers and helping them learn about best practices.
Requirements:
- Bachelor’s Degree is required.
- Full-time availability during EST or PST working hours.
- 5+ years in Management Consulting (top-tier, or reputable boutique firm), or equivalent strategic advisory experience.
- Hands-on experience across multiple consulting practices — e.g., strategy, finance, operations, marketing, people/HR, and technology — or a strong generalist track record spanning several of these areas.
- Strong adaptability to learn and execute in new areas of expertise — e.g., Product Management, Project Management, Design, Digital Marketing.
- Ability to understand ambiguous business needs and translate them to a consultant’s responsibilities and skills.
- Excellent communication, relationship development and emotional intelligence skills to qualify a consulting project, and to assess fit with the best consultant or team of consultants.
- Understanding of business strategy and management consulting concepts, playbooks and frameworks (MBA is an advantage but not required).
- Ability to quickly adopt new processes and technologies.
- Ability to adhere to tight deadlines and thrive under pressure.
- Strong strategic thinking skills.
- Self-starter who can execute with limited guidance.
- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.