The role
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Professional Services is provided to our R&D customers for implementing Veeva applications on Veeva’s development cloud platform. We aim to be our customers' trusted partners and ensure they leverage the additional value Veeva applications offer.
Our Professional Services Team comprises of more than 1300+ consultants & senior consultants across the globe. Due to the rapid growth of our client portfolio, we are growing our team every year and opening many career opportunities for our new and existing employees. We hire people from industry, tech, and consulting, which adds diversity to our team.
Veeva is looking for Drug Safety and Pharmacovigilance senior consultants to join the Professional Services team and support our Vault Safety solution implementation.
As a Safety Senior Consultant (Project Management), you will lead a global team of consultants to support biopharmaceutical customers in transitioning to the Vault Safety suite. You will be the primary point of contact, ensuring that complex SaaS implementations are delivered on time, within scope, and aligned with industry and Veeva best practice
What You’ll Do
- End-to-End SaaS Delivery: Manage the full lifecycle of Cloud/SaaS implementation programs, from initial discovery to "Go-Live" and post-production support.
- Global Team Coordination: Lead and mentor a diverse, international team of consultants and configuration specialists to ensure cohesive delivery across different time zones.
- Stakeholder Orchestration: Act as the strategic liaison between customer executives, IT leads, and internal Veeva Product teams to manage expectations and resolve project bottlenecks.
- Requirement & Solution Governance: Oversee business workshops to capture functional requirements while ensuring the technical design meets the holistic needs of the customer.
- Critical Path Management: Think critically to proactively identify project risks and design mitigation strategies for challenges the customer may not yet have anticipated.
- Data & Migration Advisory: Oversee complex data migration activities, providing expert advisory to ensure data integrity during the move from legacy systems.
- Change Management Leadership: Drive methodologies that support customers in successfully switching from rigid on-premises systems to agile, multi-tenant SaaS solutions.
Requirements
- Industry Leadership: 10+ years of life sciences experience, with a heavy focus on Drug Safety, Pharmacovigilance, and consulting leadership.
- Project Management Mastery: Proven ability to lead high-impact, global system implementation programs with a high degree of customer satisfaction.
- Domain Expertise: Deep knowledge of PV processes and safety systems such as Argus, Aris, Veeva Safety
- SaaS/Cloud Fluency: Strong understanding of the nuances of Cloud implementation, including multi-tenancy and continuous release cycles.
- Technical Proficiency: Experience with complex safety datasets and exposure to life sciences compliance/CSV requirements.
- Communication Excellence: Exceptional English communication skills, specifically the ability to influence and negotiate with diverse global stakeholders.
- Solid understanding of Agile implementation methodology
- Execution Mindset: A "roll up your sleeves" attitude with the ability to act with speed in a fast-paced environment.
- Travel: Ability to travel approximately 25% of the time for project-related needs.
- Education: Bachelor’s degree or equivalent in Life Sciences or Computer Science or Management
Nice to Have
- Direct experience managing projects specifically for Veeva Vault applications.
- Project Management Professional (PMP) or Agile certification.
- Direct experience in services delivery management or large-scale systems integration.
Perks & Benefits
- Health Insurance fully covered for family including Employee’s parents.
- Learning benefits to keep abreast with current market trends & keep sharpening the skill sets.
- Work from anywhere culture which allows flexible work location.
- Fitness benefits fully taken care by Veeva.
- 1% Charitable giving program.
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.