The role
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Business Consulting at Veeva is a unique group fusing strategy and technology inside a company at the forefront of digital innovation in Life Sciences; establishing a leading Business Consulting practice is a strategic priority for Veeva, with high visibility within the company and to leaders of the wider Life Sciences industry. As a Senior Consultant/Consultant in our China Business Consulting practice, you will be the bridge between business vision and technology execution. You will not just advise; you will ensure our clients—top-tier life sciences companies—successfully adopt and maximize the value of Veeva’s commercial cloud. This role specifically focuses on Change Management, System Evaluation & Assessment, and Business Analysis, helping clients navigate the complexities of digital transformation in the dynamic Chinese market.
What You’ll Do
- Change Management & Adoption: Lead organizational change management (OCM) workstreams for large-scale digital transformation projects. Design adoption strategies, communication plans, and training programs to ensure Field Force and Medical teams embrace new commercial models.
- System & Technology Assessment: Conduct deep-dive assessments of clients’ current commercial technology stacks. Identify gaps between business needs and system capabilities, and recommend "To-Be" architectures that leverage Veeva’s full ecosystem.
- Business Analysis & Requirement Translation: Act as a lead Business Analyst (BA). Facilitate workshops with business stakeholders (Sales, Marketing, Medical) to capture requirements and translate them into functional specifications for technical teams.
- Process Optimization: Map and re-engineer commercial processes to align with industry best practices in China.
- Project Delivery: Manage critical workstreams, ensuring deliverables are high-quality, on time, and directly address the client's strategic goals.
Requirements
- Experience: 3+ years of experience in Management Consulting, Internal Strategy, or Commercial Operations within the Life Sciences industry.
- Core Competency - Change Management: Proven track record in driving user adoption and managing resistance during system implementations.
- Industry Knowledge: Deep understanding of the China Pharma commercial model (VBP impact, NRDL, OMNI-channel engagement).
- Soft Skills: Excellent stakeholder management and workshop facilitation skills.
- Language: Native Mandarin and fluent English (written and verbal).
Nice to Have
- Experience with Veeva CRM or Salesforce ecosystems.
- Certification in Change Management (e.g., PROSCI) or project management (e.g., PMP)
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.