The role
To support the continued delivery of quality and compassionate care in our communities, we are offering a retention bonus of $1500 for Master's level candidates and an additional $2500 for Credentialed/Licensed candidates.* Your commitment helps us meet critical service needs, and we’re excited to have you be a part of our mission!
Lead with compassion and expertise — join us as a Crisis Clinician and guide care for individuals in crisis when it matters most.
Schedule: Monday - Friday 11:00pm-7:00am.
As a Crisis Clinician (Internal Title: Triage Clinician Lead) at our Behavioral Health Crisis Center (BHCC), you’ll be the primary point of assessment for individuals experiencing behavioral health or substance use crises. In this role, you’ll not only provide comprehensive clinical evaluations, but also guide the flow of services, oversee non-clinical team members, and collaborate with community partners to ensure every person receives timely, person-centered care.
This is a great opportunity for someone who:
- Thrives in a leadership role within a fast-paced, crisis care environment
- Wants to directly support individuals in crisis while also mentoring team members
- Values collaboration across disciplines, agencies, and community partners
- Believes in holistic, person-centered care that prevents unnecessary hospitalization or law enforcement involvement
Key Responsibilities
- Serve as the lead assessor for individuals presenting at the BHCC
- Provide comprehensive assessments, intake documentation, and individualized discharge planning
- Oversee and support non-clinical staff during assigned shifts
- Direct the flow and referral processes to ensure timely, appropriate care
- Collaborate with internal teams, law enforcement, EMS, and community partners to coordinate services
- Maintain accurate, professional documentation and records in compliance with regulations
- Provide culturally responsive care that honors the unique needs of each individual
- Offer virtual support to other BHCC or Youth Behavioral Health Urgent Care sites as needed
Requirements, Skills, Knowledge and Expertise
High School or equivalent, if qualifying as a Qualified Addiction Professional (QAP)
Bachelor’s degree in a human services field required
Master’s degree in counseling, social work, or psychology preferred
WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS
Minimum of two years of experience working in Crisis Services if a bachelor’s degree is the highest level of education obtained
or
Must be a Qualified Addiction Professional (QAP) as defined in 9 CSR 10-7.140 (2) (RR)
LICENSURE/CERTIFICATION
If a licensed therapist, must have one of the following: PLPC, LMSW, PLMFT, LPC, LCSW, LMFT
If a QAP, must have one of the following: CADC, CRADC, CRAADC, CCJP, CCDP
You’ll Be A Great Fit for This Role if You:
- Bring calm, clear decision-making to high-pressure situations
- Are confident in leading and mentoring team members while providing direct clinical care
- Communicate with clarity and empathy across diverse groups, from patients to community partners
- Believe in building bridges between care providers, law enforcement, and other agencies to best serve individuals in crisis
- Are passionate about inspiring hope and promoting wellness through strength-based, person-centered care
*Retention bonuses paid as per bonus policy; exclusions may apply.