The role
Our client is currently building out a new boutique hotel in Starkville, Mississippi and is searching for their opening Food & Beverage Director. The hotel is slated to open in August 2027.
The Director of Food and Beverage is responsible for maintaining a profitable department with high-quality products and exceptional service levels. The Director of Food and Beverage is expected to generate ideas to promote business, foster a positive work environment with low turnover, maintain revenue and payroll budgets, and meet budgeted productivity while delivering the highest levels of service in a fine dining atmosphere.
PRIMARY RESPONSIBILITIES
· Monitor industry trends, take appropriate action to maintain a competitive and profitable operation, including updating beverage lists and menu items as necessary;
· Prepare the F&B budget and monitor department performance accordingly;
· Work with the General Manager and keep informed of F&B issues as they arise;
· Coordinate and monitor all phases of loss prevention in the F&B department, conduct monthly inventories, and research any cost variances to budget;
· Comply with all local liquor laws, and health and sanitation regulations;
· Interview candidates for front-of-house F&B positions and follow standards for hiring approvals;
· Conduct daily shift meetings, monthly departmental meetings, and ensure on-going guest service training and compliance of SOP’s and personal appearance standards;
· Conduct and/or attend all required meetings, including pre-event and post-event meetings;
· Provide employees with the training, tools, and environment they need to deliver an exceptional fine dining experience;
· Develop and implement strategies and practices that support employee engagement;
· Maintain product consistency by conducting inspections of seasonings, portions, and appearance of food;
· Prepare and submit required reports in a timely manner.
GUEST SERVICE & SATISFACTION
· Create an unforgettable dining experience in the restaurant and the banquet facilities;
· Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner;
· Actively participate in all hotel required meetings and trainings;
· Maintain high standards of The Hotel’s personal appearance and grooming requirements.
· Maximize efforts towards productivity, identify problem areas and assist in implementing solutions;
· Must be effective in handling problems, developing a positive departmental culture, including anticipating, preventing, identifying and solving problems as necessary;
· Perform other duties as requested by management
JOB REQUIREMENTS
· College degree and five years of related experience in a food and beverage capacity;
· Strong verbal and written communication skills;
· Significant attention to detail;
· Complete understanding of NOI profitability and budget goals;
· Knowledge of F&B preparation techniques, state health department rules and regulations, and state liquor laws and regulations;
· Computer skills required – experience with Hotel information systems preferred;
· Excellent guest services skills;
· Demonstrated commitment to diversity and success in working with diverse constituencies to support an inclusive environment.
· Strong and effective interpersonal skills including the ability to listen well and demonstrate sensitivity to and respect for individual needs.